| MITOS™ (“Managed Information Technology & Output Services”) is Agiliant’s core suite of managed services, encompassing best practices for the delivery of business information technology and output management. |
Agiliant tightly integrates the traditionally disparate business disciplines of Managed Network Services (MNS) and Managed Print Services (MPS) to provide a comprehensive solution for optimizing the management of IT infrastructure, assets and budget for businesses of all sizes.
Most businesses, small or large, aren’t in the business of managing IT systems; it’s simply not a core competence. And because IT tends to be a fiefdom or “black box,” it’s extremely difficult to really ever know if the function is truly optimized and in alignment with corporate objectives. Or if all the right things are really being done to sustain the health and vitality of key technology systems, while also mitigating the various risks to the business presented by or through them.
Another common challenge is even small businesses today have a wide breadth of technology assets, systems and applications deployed to enable their business that make it virtually impossible to staff subject matter expertise to cover all needed areas, let alone handle more strategic business-related tasks, such as disaster recovery, budgeting, and planning. |
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MITOS is the solution to these issues and more because it shifts some or all of the burden of IT management, maintenance and planning to a team of highly trained, certified and dedicated professionals that:
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- Optimize performance of systems, applications and assets – ultimately making staff more efficient
- Reduce the operational costs of management and maintenance
- Remotely resolve issues, generally faster than a full time on-site IT resource could do so
- Resolve issues on-site as needed when they can’t be resolved remotely
- Proactively apply patches, updates and fixes that will prevent most business- and user-impacting issues from ever occurring
- Insure best practices are occurring for security, data back-up, disaster recovery, licensing and system/password administration and system/operational documentation
- Provide strategic planning, budgeting and best use of technology advice
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It all starts with a VVMA (visibility, vitalIT, manageabilIT assessment), which is far more than a simple network assessment. The Agiliant VVMA is a comprehensive and customized audit of not just the health, performance and vulnerabilities of the IT infrastructure, but also how well the function is aligned with the specific objectives and needs of the business. The VVMA deliverable is a thorough report of findings for the “non-technical” business executive that shows how the IT function is performing as compared to best practice for cost, performance and risk, as well as both strategic and tactical recommendations for improvement in any identified areas of concern.
Contact us today to learn more about the Agiliant VVMA or find out how MITOS is changing the way organizations are managing IT and reducing costs. Or learn more about specific offerings within the MITOS suite:
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