Contact Us

Agiliant is headquartered in Bellevue, Washington and also has an office in Los Angeles, California.

Corporate Office
520 112th Ave NE, 
Suite 110
Bellevue, WA 98004 
Tel: 800.590.4501

Current Openings

Network and Systems Administrator.

System administration (setups/patching/troubleshooting).

Server rebuilds, experience with Windows Server 2003, 2008, 2012.

Working knowledge of Azure, AWS and Century Link Cloud.

Working networking knowledge of Express Routes used by Azure and Direct Connect by AWS.

Develop and Implement BCP and Backup planning.

Security vulnerability monitoring.

Excellent Group policy, DFS, AD, DNS, DHCP knowledge is a MUST.

Excellent knowledge of O365 administration.

Exchange administration knowledge is required.

O365 and IaaS migration experience is required.

IIS 6.0, 7.0, 8.0 and share point experience required.

SQL server 2003, 2008, 2012 experience is required.

Security implementation and monitoring including Vulnerability monitoring and Pen tests.

Server and Network administration.

Server and Network monitoring.

Active participation in outage restoration and Root Cause Analysis.

Consistent support of resolving complex and new technologies issues.

On-call to provide troubleshooting, maintenance, deployments, break fixes, 24 X 7 X 365.

Assist in problem management, release management.

Chane management experience is a MUST.

SLA management for system, BCP, Security and restoration.

Infrastructure consolidation and automation.

Implement and maintain the monitoring plans.

Professional Qualities:

Lead from front.

Train team members.

Challenge others to develop.

Inspires coworkers to attain goals and pursue excellence.

Effectively utilizes each team member to his/her fullest potential.

Motivates team to work together in the most efficient manner.

Keeps track of lessons learned and shares those lessons with team members.

Mitigates team conflict and communication problems.

Educational Requirements

BSC Computer Science with 12 years’ experience, OR,

MSC Computer Science with at least 8 years’ experience.

MSCE, MCP, CCNA certifications will be preferred.


Helpdesk Support Analyst.

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Excellent knowledge of desktop and network printer support.

Basic System administration (setups/troubleshooting).

Incident status and global communication.

First point of contact for users who have a desktop, printer, application or tool(s) issue or question.

Provide Front-line support for tiered environment.

Respond to queries either in person or over the phone.

Write Knowledge Based Articles as needed.

Train computer users.

Respond to email messages for customers seeking help.

Ask questions to determine nature of problem.

Walk customer through problem-solving process.

Install, modify, and repair computer hardware and software.

Clean up computers.

Run diagnostic programs to resolve problems.

Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

Install computer peripherals for users.

Follow up with customers to ensure issue has been resolved.

Gain feedback from customers about computer usage.

Run reports to determine malfunctions that continue to occur.

One year or more of Customer Service.

Familiar with Active Directory.

Ability to Troubleshoot Printers and wireless devices.

Great Team skills. Being a team Player is crucial for this role.

Recent IT graduates are encouraged to Apply.

Telephone and email correspondence.

First level communication with the customers within the SLAs.

Timely issue resolution and closure according to SOPs & TSGs.

On-call to provide incident management 24 X 7 X 365.